Policies
Privacy Notice
All personally identifiable information provided by our members and customers is
used only as the member or customer directs. Unless you give Midwest Action
Cycle permission to do so (see Notification section below) or unless required by
law, we do not use or disclose personally identifiable information to any third
party. We may share aggregated statistical information about the use of our site
with our business partners. Such information does not include any personally
identifiable information.
Notification of New Features/Special Offers/Select Products or Services
All email addresses registered by users to receive Midwest Action Cycles
newsletter are used solely for newsletter subscription purposes. We may notify
you via email of new Midwest Action Cycle products, publications, and special
offers from Midwest Action Cycle if you give us permission to do so by selecting
the Notify Me option within our online catalog. Midwest Action Cycle does not
make the information supplied on your ecommerce order form available to outside
companies.
DAMAGES
If you receive a package that is damaged, please contact the respective shipping
company using the following numbers:
UPS:800 PICK-UPS
FEDEX:800 238 5355
DHL:800 CALL DHL
You must contact the respective shipping company with all damage claims prior to
contacting MIDWEST ACTION CYCLE. We will assist you in any way we can to
expedite your damage claims.
SHIPPING INFORMATION
MIDWEST ACTION CYCLE uses UPS as the primary shipping company. Orders are sent
via ground service, but upgrades to next day and 2 day air are possible. If you
require a specified shipper, please let your sales agent know, we will
accomadate you as best we can.
If you have any questions regarding the status of your order please call, email, or fax us, and one of our customer service representatives will be happy to assist you. If you do
not know the order, search our database for the reference number. If you have
further questions please contact us.
In order to better serve you, we ask that you please DO NOT call the order line
as sales representatives do not have access to the shipping records. If you must
contact our shipping dept., please feel free to call directly @ 262.249.0600
Guarantee
MIDWEST ACTION CYCLE stands behind all parts we sell. We have built our
reputation by selling only the highest quality products available. If you
receive a part of inferior quality or is different than you ordered, we will
replace it immediately. Your happiness and continued support is always our
number one goal. Please call us toll-free with any questions you may have
regarding our policies
ACCEPTABLE PAYMENT
MIDWEST ACTION CYCLE accepts VISA, Mastercard, American Express and Discover
credit cards. We also ship with a Paypal payment or C.O.D. on approved PHONE orders. ALL C.O.D orders
must be paid with a personal/company check or money order (subject to approval). Paypal payment orders must be shipped to the verified Paypal address only, and are subject to additional Paypal fees. You may also send a U.S. funds money order (cashier's check) or a personal/company check to us in advance if you prefer. Please contact us concerning your order prior to sending any money so we can give you complete instructions.
MIDWEST ACTION CYCLE reserves the right to specify a certain payment method at
the time of the order. All payment methods are under the discretion of MIDWEST
ACTION CYCLE management.
NO partial payments, or lay away type schedules are accepted.
PRICES
MIDWEST ACTION CYCLE reserves the right to change an advertised price based on
manufacturer price increase, without any prior notice. If you have any questions
about pricing, please see our online catalog which reflects our most up to date
prices and /or contact your sales rep
BACKORDERS
On certain occasions, we must order parts from our suppliers that we are
currently out of stock on. If this occurs, you will be contacted regarding any
delays on your order. MIDWEST ACTION CYCLE reserves the right to split shipments
on all cross shipments and backorders, though we will make every possible
attempt to contact you before this.
RETURN POLICY
MIDWEST ACTION CYCLE offers a generous return policy. We want you to be
completely satisfied with your purchase and the service(s) we offer. We will do
anything in our power to insure this. If you are unsure about any of the parts that you are interested in, please feel free to call, fax, email, or use our live chat feature and one of our customer service representatives will be happy to assist you in identifying the correct products to meet your needs. Remember that it is better to be sure before your order is placed so that you can save yourself from any restocking fees. We cannot accept ANY returns on electrical items. ALL RETURNED ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING. Please check your invoice for applicable
return rules, largely based on product. We will attempt to accomadate all
request, however-
THERE ARE NO EXCEPTION TO THE RULES SHOWN ON THE INVOICE
All returns must be authorized and are subject to a twenty(20) percent (%)
restocking fee.
CHARGES
All packages are subject to additional shipping and handling fees. MIDWEST
ACTION CYCLE will do everything in its power to maintain the lowest costs and
minimize these fees.
Recognize shipping fees are based solely on weight, dimension (size) and
destination. For an estimation of the costs involved with the shipment of your
order, please call, fax, or email our customer service department at 1-262-249-0600 for an accurate shipping quote.
On C.O.D orders, we will provide an exact total of the order, including shipping
costs so you can have the method of payment made out for the exact amount of the
order invoice. We accept other methods of payment as well. Please refer to the "No credit card? No problem!" link that is located at the top section of your shopping cart for details.
INSTALLATION
MIDWEST ACTION CYCLE suggests that you exercise good judgement in the selection
and installation of all parts. We HIGHLY recommend professional installation on
all parts sold.
MIDWEST ACTION CYCLE Assumes absolutely NO LIABILITY or RESPONSIBILITY for
injuries or death resulting from installation, misuse or improper application of
parts sold.
Motorcycles can be dangerous and we highly recommend you seek professional
advice and guidance from a qualified technician or mechanic for any questions
regarding the installation and proper use.
PARTS
MIDWEST ACTION CYCLE sells just about anything you will need for your off-road
motorcycle or ATV. Contact us today for any parts or accessories not listed in
the online catalog